Shipping policy

Shipping Policy

At Free Luigi Mangione, we are committed to delivering your order promptly and securely. Please review our shipping policy to understand how we handle orders, shipping times, and related inquiries.

1. Order Processing
1.1 Orders are typically processed within 3-5 business days after payment is confirmed. Processing times may vary during high-demand periods or holidays.

1.2 You will receive a confirmation email with your order details upon successful purchase and another email with tracking information once your order has shipped.

1.3 If an item is out of stock or delayed, we will notify you as soon as possible and provide options, including backorders or refunds.

2. Shipping Methods and Costs
2.1 We offer the following shipping options:
- **Standard Shipping**: Estimated delivery within 5-10 business days.
- **Expedited Shipping**: Estimated delivery within 2-5 business days.
- **International Shipping**: Delivery times vary depending on the destination.

2.2 Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available on orders over a certain amount, as specified on our website.

3. Delivery Times
3.1 Delivery times are estimates and may vary due to factors beyond our control, including carrier delays, weather conditions, or customs processing for international orders.

3.2 We are not responsible for delays caused by third-party carriers but will assist you in tracking your package and resolving issues.

4. Shipping Destinations
4.1 We currently ship to [list of countries or "domestic and select international locations"]. If we do not ship to your location, you will be notified at checkout.

4.2 For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country.

5. Tracking Your Order
5.1 Once your order has shipped, you will receive a tracking number via email. Use this number to monitor the delivery status of your package.

5.2 If your tracking number is not working, please allow 24-48 hours for it to update or contact our customer support team for assistance.

6. Lost or Damaged Packages
6.1 If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date.

6.2 We will work with the carrier to resolve the issue and may provide a replacement or refund based on the investigation.

7. Incorrect Shipping Information
7.1 It is your responsibility to ensure the accuracy of your shipping address at checkout. Orders shipped to incorrect addresses provided by the customer are not eligible for refunds or replacements.

7.2 If you notice an error in your shipping information, please contact us immediately. We will do our best to update your order before it ships.

8. Contact Us
If you have questions about shipping or need assistance, reach out to our customer support team.

Thank you for choosing *Free Luigi Mangione*!